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About Us

Welcome to Mobi Health Hub

Mobi Health Hub is your trusted all-in-one digital healthcare partner. We bring doctors, labs, pharmacies, and wellness products together in one platform.Our mission is to make healthcare simple, accessible, and affordable for everyone.From video consultations to doorstep medicine delivery, we cover all your needs.Stay healthy, stay connected—with Mobi Health Hub at your fingertips.

  • Online Doctor Video Consultation – Connect with trusted doctors anytime, anywhere.
  • Clinic Visit Appointments – Book hassle-free in-person consultations.
  • Lab & Radiology Services – Home sample collection or diagnostic center visits.
  • Medicine Delivery & Pickup – Get medicines delivered or collected locally.
  • Digital Prescriptions – Instant, secure, and paperless medical records.
  • Organic Health & Wellness Products – Explore unique, natural products for a healthier lifestyle.

How it works

Highlights of doctor appointment solutions

Comprehensive Doctor Categories

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Enhanced Patient- Doctor Communication and Interaction

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Location -Based Service Discovery

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In-Clinic and Video Consultation Appointments

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Secure Online Payment Gateway Integration

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Enhanced features for comprehensive Healthcare management

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Seamless Appointment Management and Booking System

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Digital Prescriptions

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our medical service

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our app screens

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FAQ

Frequently Asked Questions

1. How do I book a physical consultation appointment?

Simply log in to the Mobi Health Hub app, choose your doctor, select a time slot, and confirm your booking.

2. Can I search for doctors by specialization?

Yes, you can search by category (e.g., cardiologist, dermatologist, pediatrician) and book accordingly.

3. How do I know if my appointment is confirmed?

You will receive an instant confirmation notification along with SMS/email details.

4. Can I see the clinic location on the app?

Yes, the app provides clinic addresses, maps, and directions for your convenience.

5. What documents should I carry to the clinic?

Please bring your ID proof, previous prescriptions, lab reports, and health records (if any).

6. Can I reschedule or cancel my appointment?

Yes, you can easily reschedule or cancel through the app, subject to the cancellation policy.

7. Will I be charged for rescheduling?

Rescheduling is usually free if done within the allowed time; late changes may have charges depending on clinic policy.

8. How can I make payment for the consultation?

You can pay securely through the app’s online payment gateway or directly at the clinic.

9. What if the doctor is unavailable at the last minute?

In such cases, you will be notified immediately and can either reschedule or request a refund.

10. Will I get a prescription after the consultation?

Yes, the doctor will provide a prescription, either printed at the clinic or digitally in the app.

11. Can I use my health insurance for consultation fees?

Some clinics accept insurance. Please confirm with the doctor/clinic while booking.

12. Is my booking and medical information secure?

Yes, all your details are encrypted and strictly confidential as per privacy policies.

13. What if I miss my scheduled appointment?

If you miss your appointment, it will be marked as a no-show. Refunds or rescheduling may not be allowed unless stated in the clinic’s policy.

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1. How do I book a radiology test through the app?

Login to Mobi Health Hub, choose the required radiology test, select a nearby trusted lab, pick a time slot, and confirm.

2. Can I choose the lab of my preference?

Yes, you can select from a list of partnered and certified diagnostic centers near your location.

3. How will I know if my test appointment is confirmed?

You will receive an instant confirmation notification along with SMS/email details.

4. What types of radiology tests can I book?

You can book X-rays, ultrasounds, CT scans, MRI, mammography, and other radiology services offered by partner labs.

5. Do I need a doctor’s prescription to book a radiology test?

Yes, most radiology tests require a doctor’s prescription which you can upload while booking.

6. Can I reschedule or cancel my test appointment?

Yes, rescheduling and cancellations are possible through the app as per the lab’s cancellation policy.

7. How do I pay for the test?

You can pay securely online through the app or directly at the diagnostic center.

8. Will my reports be available online?

Yes, once the test is complete, reports will be uploaded securely to your app profile for easy access.

9. How safe and reliable are the partnered labs?

All labs are trusted, certified, and follow strict safety & hygiene standards.

10. Can I use health insurance for radiology tests?

Some labs may accept insurance. Please check details while booking or confirm directly with the lab.

11. How long will it take to get my test reports?

Report delivery time varies by test type but is usually available within 24–48 hours.

12. What if the lab cancels my appointment?

You will be notified immediately, and you can reschedule with the same or another lab, or request a refund.

13. Is my medical data kept private?

Yes, all medical records and test results are encrypted and stored securely in compliance with data protection

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1. How do I order medicines through the app?

Log in to the Mobi Health Hub app, upload your prescription, select medicines, and choose Home Delivery or Pickup from Nearby Medical Shop

2. Can I order medicines without a prescription?

Prescription is required for prescription-only drugs, but you can order OTC (over-the-counter) health products without one.

3. How does home delivery work?

Your order will be processed by a trusted pharmacy partner and delivered safely to your doorstep.

4. How does nearby pickup work?

You can choose a partnered medical shop near your location, place an order, and collect it directly at your convenience.

5. How do I know if my order is confirmed?

You will receive instant confirmation along with delivery/pickup details via the app and SMS/email.

6. What is the delivery time for medicines?

Most orders are delivered within a few hours or same day, depending on location and medicine availability.

7. Are the medicines genuine and safe?

Yes, we only partner with licensed and verified pharmacies to ensure authenticity and safety.

8. Can I track my medicine delivery?

Yes, real-time tracking is available within the app until the medicines reach your doorstep.

9. Can I return or replace medicines?

Returns or replacements are allowed only for damaged, expired, or wrong medicines as per pharmacy policy.

10. How do I pay for medicines?

You can pay securely online via the app or choose Cash on Delivery (if available in your area).

11. Can I use health insurance or e-pharmacy benefits?

Some insurance providers cover medicines; please check while ordering or with your insurer.

12. What if the pharmacy cancels my order?

You will be notified immediately, and you can reorder from another nearby pharmacy or request a refund.

13. Is my medical and payment information safe?

Yes, all data is encrypted and stored securely in compliance with healthcare privacy standards.

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1. How do I book a lab test through the app?

Log in to Mobi Health Hub, select the required test, choose either home sample collection or lab visit, select a time slot, and confirm your booking.

2. Can I choose the lab of my preference?

Yes, you can pick from our network of trusted and certified labs near your location.

3. How does home sample collection work?

A certified lab technician will visit your home at the scheduled time, collect your sample safely, and deliver it to the lab.

4. Is home sample collection safe and hygienic?

Yes, all technicians follow strict safety, hygiene, and sterilization protocols.

5. Do I need a prescription for lab tests?

For most tests, a prescription is recommended. However, some basic health packages may be booked without one.

6. How do I prepare for my test?

Some tests may require fasting or special instructions. Preparation details will be shown in the app when you book.

7. How do I pay for my lab test?

Payments can be made securely online via the app or directly at the lab.

8. Can I reschedule or cancel my booking?

Yes, you can reschedule or cancel through the app as per the lab’s policy.

9. How long will it take to get my reports?

Most test reports are available within 24–48 hours and will be uploaded to your app profile.

10. Will I get digital access to my reports?

Yes, all reports are delivered digitally on the app and can be shared with your doctor instantly.

11. Can I use health insurance for lab tests?

Some labs accept insurance. Please check the details when booking.

12. What if the lab/technician cancels my booking?

You will be notified right away, and you can reschedule with the same or another lab, or request a refund.

13. Is my health information safe?

Yes, your medical data is encrypted and kept strictly confidential according to data protection standards.

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1. Will I get digital access to my reports?

Yes, all reports are delivered digitally on the app and can be shared with your doctor instantly.

2. Will I get digital access to my reports?

Yes, all reports are delivered digitally on the app and can be shared with your doctor instantly.

3. What if I miss my scheduled appointment?

If you miss your appointment, it will be marked as a no-show. Refunds or rescheduling may not be allowed unless stated in the clinic’s policy.

4. What if I miss my scheduled appointment?

If you miss your appointment, it will be marked as a no-show. Refunds or rescheduling may not be allowed unless stated in the clinic’s policy.

5. What if I miss my scheduled appointment?

If you miss your appointment, it will be marked as a no-show. Refunds or rescheduling may not be allowed unless stated in the clinic’s policy.

6. What if I miss my scheduled appointment?

If you miss your appointment, it will be marked as a no-show. Refunds or rescheduling may not be allowed unless stated in the clinic’s policy.

7. What if I miss my scheduled appointment?

If you miss your appointment, it will be marked as a no-show. Refunds or rescheduling may not be allowed unless stated in the clinic’s policy.

8. What if I miss my scheduled appointment?

If you miss your appointment, it will be marked as a no-show. Refunds or rescheduling may not be allowed unless stated in the clinic’s policy.

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Contact

Get In Touch

Office Address

# 6-150/1/2, Balajinagar, Visakhapatnam, Andhra Pradesh. India

Phone Number

+91 7207345877

Website Address

mobihealthhub.in

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